WARRANTY POLICY

• Warranty is valid for a period of 12 months from date of purchase and its non-binding to the company12 months from the date of purchase as specified on the original invoice/cash sale
• Only in the event of a manufacturer defect determined within 3 months of purchase, the battery will be replaced fully for free. Replacement after 3 months will be on pro rata basis with the free portion being the remainder of time to expiry of warranty
• For fully free replacements within the 3-month timeline, the warranty period for the new replacement battery will be the remaining duration of the original battery warranty. The original warranty will not be extended if non-industrial defective batteries are replaced or repaired
• or batteries replaced on a prorate basis, the warranty will be valid for 12 months from the date of replacement
• Claims should be raised only through dealer/retailer where the battery was purchased from.
• Warranty will not cover batteries used in generators or other industrial equipment not intended for its use
• A minimum of a 2-working day period is required to determine outcome of claim. In the interim, a service battery may be provided at the sole discretion of the company
• Specialists will check the battery conditions using testing equipment to determine if it is adequately covered by the terms & conditions of the warranty; accordingly, the battery will either be recharged or replaced
• The company reserves the right to determine whether the battery requires recharge and return or replacement

Exclusions

• Non-manufacturer defects including, but not limited to, broken/fractured battery, damaged terminals, open seals, spillage of electrolyte, gassing and such like
• Damaged/discharge resulting from incorrect application, mishandling, leaving on the ground, misuse, natural disasters or accidents
• Damaged due to vehicle charging system failure, incorrect electrical supply, negligence, abuse, accidents, freezing, improper installation, e.g., used in vehicles designed to use start-stop batteries, EFB, AGM batteries, and other such like.
• Overcharging the battery above the permitted level (in the case of an easy-to-open battery) leading to possibly swollen batteries
• Battery theft
• Installation of extra accessories in the vehicle other than original accessories, e.g., speakers, radios, etc.
• Incomplete information on warranty card
• Proprietary additional warranty issued by distributor is not covered under the T&C of this original warranty.