13/07/24 15:39PM


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We're here to make your life as simple as possible and will process the warranty claim of any tyre purchased from us for you. We do of course have an obligation to the manufacturers set rules to do some troubleshooting and ask that.

A Tyre is eligible for warranty if it was used accordingly within the covered period and due to unforeseen condition that it becomes unusable due to a manufacturers defect, blow out that it cannot be fitted on the vehicle it was operating and is unable to hold pressure and adhere to traffic law on safety standard hence considered dangerous to owner.

Road hazard damage such as hitting a curb or driving over a gutter can happen to anyone and sometimes results in tyre bulging, splitting as well as throwing your vehicle out of alignment. Besides road hazards and driving habits, examples of other causes of premature tyre wear are:

  • Worn tie rods and tie rod ends
  • Improper alignment settings or infrequent alignments
  • Under - inflation, over - inflation, improper maintenance, improper repair or other abuse
  • Bent wheels
  • Improper storage of the Tyre
  • Accident, fire, chemical explosion or exposure, tyre alteration (e.g. Retreading) or vandalism.

All Tyrex Kenya tyres come with a general warranty of one year or 20,000 kilometer warranty. Road hazard damage and the above are not covered by our warranty.

TRANSFER: This facility is extended only to you, the original purchaser of the Eligible Tyre(s), and may not be transferred to anyone who purchases your vehicle or tyres during the term of this Protection. The benefits of this Protection are not transferable to any other party.

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